Your privacy matters to us. This policy explains how Moonstone Tarot collects, uses and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).
Who we are
Moonstone Tarot is operated by Annmarie Sylvester, based in Doncaster, United Kingdom. You can contact us at tarotmoonstone@gmail.com or visit our website at moonstonetarot.co.uk.
What information we collect
We may collect the following personal information:
- Your name and email address when you book a reading or enter a competition
- Payment information processed securely through PayPal (we do not store payment details)
- Any information you voluntarily share during a reading or in correspondence with us
How we use your information
We use your personal information to:
- Process and confirm your booking
- Deliver your Tarot reading by email or video call
- Send you competition results if applicable
- Send you marketing emails — only if you have given us explicit consent to do so
- Respond to your enquiries and provide customer support
Marketing communications
We will only send you marketing emails if you have given us your explicit consent by ticking the relevant checkbox on our booking or competition forms. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email we send you or by contacting us directly.
How we store your information
Your information is stored securely using third party services including Cal.com for bookings and Netlify for form submissions. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected.
Sharing your information
We do not sell, trade or rent your personal information to third parties. We may share your information with trusted third party service providers (such as PayPal and Cal.com) solely for the purpose of providing our services to you. These providers are required to keep your information secure and confidential.
Your rights
Under UK GDPR you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent to marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights please contact us at tarotmoonstone@gmail.com.
Cookies
Our website may use basic cookies to improve your browsing experience. By using our website you consent to our use of cookies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact us
If you have any questions about this Privacy Policy please contact us at tarotmoonstone@gmail.com.